SHIPPING & Returns

shipping

Cool to Care’s business model is based on a slow supply chain in an effort to not over-produce our products and create waste. Due to this, getting your Cool to Care gear may take longer than you’re used to. We promise we are working on your order- we are just prioritizing the planet! We only use ground shipping to reduce our carbon emissions.

returns & exchanges

You are welcome to return your Cool to Care gear within 15 days of purchase. It’s really UNCOOL to wear your gear for a while and then return it so please only return gear that has not been worn.

damaged or faulty goods

If your Cool to Care gear shows up and is all messed up, don’t worry! Contact us and we will send you a return label and get you a new piece of gear.

contact us

Please go to the ‘Contact Us” page if you want to say hi or have an issue.